FAG

Frequently Asked Questions

 

What is your shipping Policy?

Original Art purchases will ship within 5 to 7 business days.

Original Art purchases ship Free to all US locations.

Original Art purchases to locations in the continental US and Canada ship by ground using the best available methods.

International customers need to contact me prior to the purchase of any Original Art so I can calculate the correct shipping costs. You may still be required to pay import duties associated with your purchase.

What is your Policy on Returns/Exchanges/Refunds

Original Paintings:

I have a 30-day satisfaction guarantee…I you are not completely satisfied with your purchase of original art, please return it for a full refund. Return shipping is at the customer’s expense. Artwork must be returned in the original packaging if possible. Please take photographs of the artwork prior to return shipping. I will refund the full amount upon receipt of the returned package.

Fine ART Prints:

Fine Art Print sales are final unless they arrived damaged.

Shipments Arrive Damaged:

If your shipment arrives damaged,

  1. Contact me immediately
  2. Photograph the damaged shipping container
  3.  Photograph the damaged artwork
  4. I will work with you directly to determine the best method to return the artwork
  5. I will either refund the full purchase price or replace the damaged art

 

How can I keep up with your new work?

My Newsletter and my Blog will typically have information about the new paintings that I have added to my store, along with other information about special offers or items of interest.

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Original Paintings: I have a 30-day satisfaction guarantee…I you are not completely satisfied with your purchase of original art, please return it for a full refund. Return shipping is at the customer’s expense. Artwork must be returned in the original packaging if possible. Please take photographs of the artwork prior to return shipping. I will refund the full amount upon receipt of the returned package. Fine ART Prints: Fine Art Print sales are final unless they arrived damaged.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All fine art prints are produced using archival inks, papers and canvases using the best available processes and procedures. All original art is produced using archival paints, papers, canvases and stretchers.

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